In todays competitive environment your success depends on an efficient, reliable and responsive service. Through our voice services we ensure your organisation is ready to be pro-active in providing your customer needs.

Our range of digital and IP voice solutions as well as the more traditional voice based services utilise the latest developments in both telephony and IT technology, this ensures effective communication both within your organisation and more importantly to your customers.

Forget the jargon - what are the real benefits of IP telephony?
 

        VoIP FAQ's

• Centralise Operations. Link geographical locations. Use wireless and hosted IP telephony and centralise all incoming calls. with a voice mail system throughout the company. No need for separate PBX systems on each site.

• Flexibility. Your system grows as you grow! Add and delete users quickly and easily - hardware and ongoing costs match your requirements on a monthly basis - no hidden charges.

• Scalability. Start with just one 'phone! No need to get rid of your existing PBX telephone system - simply add 1 or 2 users to your existing LAN - this allows an easy and gradual transition to a dedicated voice network as and when required.

• Control. You control everything! All the features of IP telephony are controlled by individual users or an appointed administrator, rather than having to rely on expensive and time consuming telephone engineers. Maintenance remains in the hands of your normal IT arrangements

• Efficiency. Quick and easy user benefits! Easily controlled and accessible features like call forwarding, simultaneous ringing, independent voicemail plus many more. Features like Music on Hold at the touch of a button - no more CD players, discs, leads and cables!

• Quality of Service. Secure and safe connections. Unlike calls made over the open Internet such as Skype, Hosted IP Telephony is a business grade, professional service that travels securely encrypted over a Virtual Private Network. This ensures a standard quality of Service level.

• Cost reductions. Free on net calls! IP to IP calls within the PumaIP network are free of charge as are all user to user calls throughout your business on Hosted IP Telephony. Calls made out of the network are charged  very competitively - much cheaper than BT standard analogue rates

• Mobility. Bring your remote and mobile workers together! To the outside world your organisation will appear to be onsite and in one office. You can effectively communicate with all of your team.

Find out more details on IP Telephony...

Hosted Telephony FAQ's... Answers to all your most popular questions