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Compulsory Phone Call
recording for FSA members by March 09
Find out more below
Countdown to Compulsory Call Recording
Why Record Your Telephone Calls?
How will Call
Recording help my Customer Services
General guidance concerning the issues surrounding the
recording of telephone calls
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PumaIP are on the forefront of what the telecoms
industry calls "convergence". In simple terms it
refers to the integration of Voice, through
telephone systems and mobiles, Data through the
internet, IT networks and the PC right on to TV and
radio. We are all no doubt aware of the conversion
from analogue to digital technology in radio quite
recently and in TV in the near future.
Digital technology allows these separate methods of
communication to "converge" and at the heart of this
convergence is the Internet through Computer
networks and Broadband connectivity.